I am a content strategist with a background in UX design and journalism.
With a bachelor’s degree in psychology and a master’s in digital journalism, I love analyzing users’ online/mobile interactions and figuring out creative ways to improve their experiences.
I completed the General Assembly UX Design Immersive program and the Visual Design for Web course. I am experienced in prototyping, user research, information architecture, and Lean and Agile workflows. I am proficient in Sketch, Axure, Keynote and Adobe Creative Suite.
“Ben brings academic training in psychology and an impressive professional background in journalism to UX design. He is a copious note-taker and has an affable personality, both of which are clear assets, but his true strength lies in his ability to elicit information and to synthesize it and then apply it.”
Senior Content Strategist
Content strategy, information architecture and UX consultant assigned to National Cancer Institute. Work with federal clients to increase SEO, optimize content presentation and recommend content/IA improvements
Content Strategist/UX Designer
Editorial lead for nonprofit think tank supporting workers in career transitions. Edited academic research for a general audience. Led UX work in persona creation, user flows and journey mapping.
Print and digital reporter specializing in public radio, public media development and nonprofits. Contributed to infographics, audio/video and newsletter content/design.
Breaking news, investigative and beat reporter for law, business, banking and financial services. Expert in research, analysis and storytelling, with solid skills in source relationships and creative collaboration. Recognized as a newsroom leader and tasked with major assignments, special publications, staff coaching and interim web editor role during major site redesign.
Promoted to editor from courts, business and government beat. Led newsroom coverage, design, website and staff development.
- General Assembly (UX Design – Immersive; Visual Design for the Web)
- American University (Master’s Degree in Interactive Journalism)
- Frostburg State University (Bachelor’s Degree in Psychology