Ben Mook

Content Strategy/Journalism/UX Design

I am a content strategist with a background in UX design and journalism.

With a bachelor’s degree in psychology and a master’s in digital journalism, I love analyzing users’ online/mobile interactions and figuring out creative ways to improve their experiences. I am a superb team player and thrive on presenting outstanding work to great clients.

I completed the General Assembly UX Design Immersive program and the Visual Design for Web course. I am experienced in prototyping, user research, information architecture, and Lean and Agile workflows. I am proficient in Sketch, Axure, Keynote and Adobe Creative Suite.

My Employment

Senior Content Strategist

Content strategy, information architecture and UX consultant assigned to National Cancer Institute. Work with federal clients to increase SEO, optimize content presentation and recommend content/IA improvements

Content Strategist/UX Designer

Editorial lead for nonprofit think tank supporting workers in career transitions. Edited academic research for a general audience. Led UX work in persona creation, user flows and journey mapping.

Senior Reporter

Print and digital reporter specializing in public radio, public media development and nonprofits. Contributed to infographics, audio/video and newsletter content/design.

Senior Reporter

Breaking news, investigative and beat reporter for law, business, banking and financial services. Expert in research, analysis and storytelling, with solid skills in source relationships and creative collaboration. Recognized as a newsroom leader and tasked with major assignments, special publications, staff coaching and interim web editor role during major site redesign.

News Editor

Promoted to editor from courts, business and government beat. Led newsroom coverage, design, website and staff development.

My Education

  • General Assembly (UX Design – Immersive; Visual Design for the Web)
  • American University (Master’s Degree in Interactive Journalism)
  • Frostburg State University (Bachelor’s Degree in Psychology